What happens when I arrive?
Once you have arrived at the boat yard, find yourself a temporary parking space outside reception. You will be met by a member of our team who will show you to your boat or holiday house. If the boat or property is all ready then you can start to make yourselves comfortable before coming back to reception with all your paper work. Once checked through, we will come and show the captain and their crew how to work everything. This can be customised to suit your individual requirements.
Can we pick up the craft earlier?
We endeavour to have the craft ready for the stated takeover time, however, on some occasions, the craft may be ready earlier. Where this is the case, we are happy to allow you to take the craft. However, this can never be guaranteed and we would ask for your patience and understanding when the stated times are delayed for operational reasons.
Does the boat have to be returned to the boatyard?
Yes by 9am on the day of departure, in a clean and tidy condition.
Can the boat be returned later than 9am?
No. During our holiday season, we need the boat to be returned on time to enable us to get it ready for the next customers. Outside of peak season, we maybe able to make the return time later, but only after checking with reception.
What do we need to bring?
Generally, all of our boats and houses are fitted with all home comforts, so if you have any further questions please contact a member of our team on: 01603 782625
How far can we get?
Horning is the next village downstream of Wroxham and it can be reached in about one hour direct. However, if you stop at Wroxham Broad, Salhouse Broad and Black Horse Broad on the way, it can take two days. Please refer to the Maps & Guides section for further details on routes.
Are the Broads tidal?
Yes. There is a rise and fall throughout the broads. The tide and current gets stronger on the southern rivers. Particular care must be taken at Great Yarmouth.
What is there to do?
Relax and enjoy the slow pace of four mph, riverside fishing, lovely nature reserves, bird watching, bbq's, pubs and picnics.
Are children allowed to drive the boat?
Children over the age of 14 are allowed to drive whilst under the constant supervision of an adult.
Are dog life jackets supplied?
Dog life jackets are not supplied by the boat yard.
What is the safety record for the Broads?
The Broads are generally regarded as one of the safest waterways in Europe
Can we bring electrical equipment?
Generally, no. Unless your chosen craft has a 240v inverter as stated in the brochure. Please check with the boat yard before your arrival (Maximum 1500W).
Are there plugs on the boat?
Generally, no. Unless the craft is fitted with a 240V inverter as stated in the brochure (Maximum 1500W). All craft are fitted with a 12V lighter socket.
Can frozen food be stored?
All fridges will have a small icebox, but these are not designed to store frozen food for any great amount of time.
How easy is it to drive the boat and do we get tuition?
Because of the low speed you have time to react unlike motoring. Full tuition is given and we are happy to repeat tuition to your satisfaction.
Can we moor anywhere?
You are welcome to sensibly moor anywhere unless signs state "No Moorings". There are free moorings, however there are many chargeable moorings especially where services are available.
Are maps supplied?
Maps are available free of charge when you check in. Additional maps are available at £6 each.
Are mallets supplied?
No.
How much water is in the tank?
You will leave the boatyard with a full tank, however you are always recommended to top up the tank on a daily basis.
Can we drink the water on board?
Yes, but there are additional water filter taps on board.
How long will the diesel last?
You will leave the boatyard with a full tank of fuel. With normal cruising, this should normally last in excess of a week. Please be aware that this does depend on the type of craft you have hired and it is best to check with us before your departure.
How often does the boat need a pump out?
It is anticipated that a pump out may be needed during a weekly hire. This is a chargeable item.
If you have any further questions please do not hesitate to contact us direct on 01603 782625 or email: bookings@barnesbrinkcraft.co.uk
